Straightforward Plans.
No Hidden Fees.

LapseCloud works with any IP camera that supports scheduled FTP uploads. We recommend the Reolink 12MP series for the best image quality, with a minimum of 4MP. Other compatible brands include Hikvision, Dahua, Axis, and Mobotix. We can advise on the right camera for your site during onboarding.

You or your team installs the camera on site. It just needs power and a network connection. We handle the configuration for FTP upload to LapseCloud, connect it to your portal, and make sure daily sync is running correctly. The whole setup process typically takes under an hour remotely.

A hand-edited video is a professionally produced progress reel. We manually apply color correction, lens distortion correction, and deflicker processing to every frame for a clean, clean result. Delivered as an MP4 in up to 4K quality, depending on your camera's resolution. Does not include music, titles, subtitles, motion graphics, or After Effects compositing. It is footage you can show to investors, not a raw automated export.

No. The 14-day free trial gives you full access to the portal, daily photo sync, and auto-generated time-lapses, but hand-edited videos are not included during the trial. Editing begins from day 15 once your plan is active.

Yes. You can upgrade to a higher plan at any time. Your existing archive, users and settings carry over automatically. Nothing is lost. Billing is adjusted from the upgrade date.

All photos and videos are stored for the full lifetime of your project at no extra cost. After a project is complete, you can continue accessing the archive in your portal or request a full bulk download. We don't delete your data when a project wraps up.

Annual plans are billed as a single upfront payment covering 12 months, equivalent to paying for about 10 months and getting 2 free. Starter annual: $990/year ($82/mo, save $198). Growth annual: $1,990/year ($166/mo, save $398). Pro annual: $3,490/year ($291/mo, save $698). You can switch to annual at any renewal date. If you cancel an annual plan early, we recalculate the fee at the standard monthly price for the months you used (each started month counts in full) and refund the difference. See the Terms of Service, section 5.

You can cancel at any time, with no penalty. Cancellation takes effect at the end of the current billing period. Log into your PayPal account and navigate to your subscriptions or automatic payments section, find LapseCloud, and cancel. The exact menu path varies by country and account type, but is always found within your PayPal account settings. If you have any trouble, email us at info@lapsecloud.com and we'll cancel it for you immediately.

Yes, and it is included with every plan at no extra cost. Your logo and company name appear on the login page and throughout the portal, and your company gets its own web address, for example yourcompany.timelapseportal.com. It works well for contractors and developers who want to share progress with their own clients, buyers and investors under their own brand.

Yes. All data is encrypted in transit (HTTPS) and at rest. Access is role-based. Each user only sees the projects they've been granted access to. Portal photos are served via authenticated signed URLs, not public links. We use Supabase for database and authentication, which follows industry-standard security practices.